Services Provided *
The service being provided under this agreement is coaching and mentoring, which is not direct advice nor therapy and may address specific personal projects, business successes or general conditions in the client’s life or profession. Coaching is a partnership between coach and client that utilizes a thought-provoking and creative process to inspire clients to maximize their personal and professional potential.
Throughout the working relationship the coach will engage the client in direct and personal conversations. The client can count on the coach to be honest and straightforward in asking questions and making requests. The client understands that the power of the coaching relationship can only be granted by the client and that, while the coach may follow-up on previously discussed matters, the agenda for each session is set by the client. The client also understands that all personal and professional decisions born out of the coaching process are made at the sole discretion of the client. If the client believes that the coaching process is not working as desired, the client will immediately communicate that to the coach and both client and coach will take action to remedy the situation.
Sessions will be held via zoom, or in person as agreed upon between the client and coach.
The fee is payable via Moon Clerk and is non-refundable. This fee is non-transferrable and services paid for must be used within one years time. Any sessions not held by this time frame will be forfeited or re-purchased at the current price.
Scheduling & Cancelation *
Each coaching session will last no more than one hour, unless agreed to by both the coach and the client. Sessions lasting more than one hour may incur an additional fee, to be agreed upon in advance by both the coach and the client. It is the client’s responsibility to schedule their appointment online via the Acuity scheduling system (link will be sent after you purchase your package). Should internet accessibility be limited, the session may be scheduled on their behalf by the coach.
Missed sessions and sessions cancelled and/or rescheduled within less than 24 hours notice will be assessed the full session fee. If the client needs to cancel or reschedule a session, a minimum 24-hour notice is required to avoid full fee for the session. Notice may be delivered via email at firstname.lastname@example.org or in whatever form of communication works. Sessions may also be rescheduled through the Acuity scheduling system.
The coach agrees to uphold the code of ethics outlined by the International Coaching Federation (ICF) including, but not limited to, maintaining strict confidentiality as allowed by law. In the event that Zoey feels called to use your story to transform and educate otherwise, she will ask you. At that time you can decide whether or not you’d like full anonymity.
In the event that Zoey makes any recommendations for you, it is your
sole responsibility to seek professional support in order to confirm
what is right for you. This being said, recognize that there are a vast
variety of wellness practitioners - so seek confirmation of all
recommendations wisely and with open awareness that you signed
on for coaching and mentoring with Zoey for a reason untouched by
Health Certification *
The client certifies that he/she does not suffer from any physical or mental disability that might affect his/her participation in the coaching process. If the client has any substance abuse problem or mental illness, he/she has consulted with a health care professional and been advised that he/she may participate in the coaching process
without risk. The client agrees that if there is any change in this
representation, he/she will promptly advise the coach.
The coach is not responsible for any shifts the client chooses to make outside of sessions. Therefore the coach is not held responsible or tied to, in any way, direct, indirect, incidental or consequential damages (personal or professional) to the client, the client’s business or employer, the client’s personal or professional affiliates, or any other person(s) with whom the client may interact on a personal or professional basis.
The client agrees that this document contains all of the information given to him/her by the coach and all other representations or statements (prior or subsequent, whether oral or written) are superseded by this document. Our signatures on this agreement indicate a full understanding of and agreement with the information outlined above.